Training Programs for Safe Passenger Transportation

Learn proper installation techniques for child passenger safety seats, as well as the importance of proper installation. Topics to be covered include:
  • Why child passenger safety matters
  • Types of car seats
  • Proper use of car seats, booster seats, and beyond
  • Kids left in hot cars
The course is based on the curriculum produced by Safe Kids Worldwide. It is designed to meet the car seat safety training requirement in the Arkansas Dept of Human Services’ Minimum Licensing Requirements for Child Care Centers (§306) and help agencies satisfy the requirements of the Arkansas Child Passenger Protection Act (ACA §27-34-104). Participants will leave with knowledge they can use to keep their youngest passengers more secure. Instruction is online or in-person (speaker, video, classroom discussion, handouts, and hands-on demonstration). 

Whether the emergency is sudden cardiac arrest or choking, your staff should feel confident responding to the situation. This course, based on the American Heart Association Heartsaver CPR/AED course for the lay responder, can be tailored to teach skills to assist adults, children, or infants. Each student will receive an American Heart Association Heartsaver First Aid CPR AED Student Workbook. Instruction is in-person (speaker, video, workbook, classroom discussion, and handouts.)  CPR certification is valid for 2 years.

This is a comprehensive defensive driving course based on Safety Training & Rural Transit (START) from National RTAP. This course, which meets part of the Section 303 requirements of the Arkansas Department of Human Services DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services, includes the following topics:

  • Vehicle Safety
  • Driver Safety
  • Emergency Procedures

This class is approved as a Defensive Driving Course (DDC) by the Arkansas Department of Finance and Administration Office of Driver Services. Instruction is online or in-person (speaker, video, and classroom discussion).

 

The Arkansas Department of Human Services Division of Developmental Disabilities Services has adopted the DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services. Included in these standards (Section 303) are requirements for employees providing non-medical transportation services.  This training is designed to fulfill those requirements.
Topics to be covered include:
  • START Defensive Driving (w/Emergency Procedures)
  • Wheelchair Sercurement and Lift Operations
  • Transport of Older Passengers and Passengers with Disabilities
    • Sensitivity to aging
    • Diseases and Functional factors commonly affecting older adults
    • Passenger assistance and transfer techniques

Instruction is online or in-person (speaker, video, classroom discussion, handouts, and hands on demonstration). DHS/DDS Transportation Training is valid for three years. 

 

A phone call, a couple of text messages, checking your hair in the rearview mirror, or changing the radio station. These may seem like nothing, but they could put the safety of you and those around you at risk. Distracted driving is a national concern. Motorists, passengers, and pedestrians are at risk from actions that may seem inconsequential but may have tragic consequences. This course will define distraction, show some of the most common driver distractions, teach you how to focus on what's important to you as a driver. We will also discuss the importance of having an agency policy on driving distracted. Instruction is in-person (speaker, video, classroom discussion, and handouts).

Drug use and alcohol abuse in the transportation workplace affects the safety of everyone:  passengers, employees and the general public. This course addresses the physical, behavioral, and performance indicators of substance misuse, as well as the collection process according to US Department of Transportation regulations. This course meets FTA and FMCSA regulations requiring education and/or training of covered employees. Instruction is online or in-person (speaker, video, classroom discussion, and handouts).

Learn about the signs of probable alcohol abuse and drug use by safety sensitive employees and the responsibilities of supervisors and managers to make a reasonable suspicion determination.   Supervisors learn about physical, behavioral and performance indicators of substance misuse, as well as the collection process for alcohol and drugs according to US Department of Transportation regulations. This course meets federal FTA and FMCSA regulations, which require supervisory training.  It is designed for both the new supervisor and the veteran supervisor who needs refresher training on reasonable suspicion determination. Instruction is online or in-person (speaker, video, classroom discussion, and handouts).

Prepare employees to recognize on-the-job emergencies and provide the appropriate assistance for injuries and illnesses, such as burns, cuts, bad allergic reactions, diabetic episodes, and seizures.  This course can be presented alone or with CPR. Each student will receive an American Heart Association Heartsaver First Aid CPR/AED Student Workbook. Instruction is in-person (speaker, vidoe, workbook, classroom discussion, and handouts). First Aid certification is valid for two years.

This course, recently created by the National Transit Institute, is intended for transportation employees and others who work directly with the public and as well as maintenance employees responsible for cleaning and servicing  vehicles.  Attendees will gain the knowledge and skill to:
• Identify the types of diseases to which they may be exposed.
• Discuss how these illnesses are most often spread.
• Describe how they can protect themselves and others from contracting these diseases.
• Explain the proper method for disposal of contaminated materials or decontamination of contaminated areas.
Instruction is in-person (speaker, video, classroom discussion, and handouts).

Learn how to meet the transportation needs of older passengers and passengers who have a variety of disabilities. This course, which meets part of the Section 303 requirements of the Arkansas Department of Human Services DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services, includes the following topics:

  • Sensitivity to aging
  • Diseases and functional factors commonly affecting older adults
  • Environmental considerations affecting passengers
  • Passenger assistance and transfer techniques

Instruction is online or in-person (speaker, video, classroom discussion, and handouts).

 

The safety and security of transit employees and the public is a primary concern for any agency that provides transportation.  In addition to protecting their systems from crime or acts of terrorism, agencies and employees face the challenge of addressing workplace violence issues.  Whether threat of a physical attack from a rider or intimidating behavior by, co-worker, this course helps employees and supervisors prevent, respond to, and recover from workplace violence incidents.  This course from the National Transit Institute provides your transit employees with the skills and knowledge to:
• Recognize and define workplace violence.
• Identify agency and personal security measures for preventing workplace violence.
• Describe strategies for dealing with “different,” difficult, and dangerous people.
• Understand the importance of recovering from workplace violence.
Instruction is in-person (speaker, video, classroom discussion, and handouts).

Learn principals of safe lift operation, wheelchair securement, and passenger securement. This course, which meets part of the Section 303 requirements of the Arkansas Department of Human Services DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services, also includes information on non-wheelchair mobility devices, customer service, and passenger assistance. Instruction is online or in-person (speaker, video, classroom discussion, handouts, and hands-on demonstration).