The following audio-visual materials are available to check out for two weeks at no charge. For more information, contact Russ Parish, Training Coordinator through our contact page or call 501.372.8900.
Unless otherwise indicated, the title is in VHS format.
ADA / PASSENGER ASSISTANCE
- A.C.C.E.S.S. Matters -- Accessibility, Communication, Cooperation, Excellence, Sensitivity, and Service (Project ACTION) – NEW
- Autism: Special Planning for Special People
- Eligibility: Your Ride to Greater Freedom (Utah Transit Authority)
- Epilepsy: Special Planning for Special People
- Impact of Alzheimer's Disease, The
- In Your Hands: Working with Physically Challenged and Elderly People
- Motorcoach Customer Service: Passengers with Disabilities (Project ACTION)
- Safe Transport of the Public under the ADA (RTAP)
- Safety Training and Rural Transit: START (RTAP) – NEW
- Serving Passengers with Disabilities (Project ACTION)
- Trading Places: Assisting Passengers with Special Needs (RTAP) (VHS) and (DVD)
- Transporting the Alzheimer Passenger (Project ACTION)
- Understanding the Capabilities and Needs of Special Passengers (RTAP) (VHS) and (DVD)
CUSTOMER SERVICE / MANAGEMENT / HUMAN RESOURCES
- Boards that Perform: Roles and Responsibilities of Board Members (RTAP) – NEW
- Building Diversity Skills in the Transit Workplace – Instructor Package (NTI)
- Building Quality Service (RTAP)
- Building Long Range Plans (Board Training by Cain Consulting Group) – NEW
- Conflict Avoidance, The Art of Maintaining Control – A Guide for Transit Operators
- Customers, Conflict, and You – Transit Operator’s Guide to Problem-Solving (NTI) (DVD) and (VHS)
- Driver Sensitivity and Passenger Relations (Audio)
- Essential Skills for Dispatchers (RTAP)
- Essential Skills for Trainers (RTAP) (VHS)
- Executive Performance Evaluations (Board Training by Cain Consulting Group) – NEW
- Handling Angry Passengers
- Handling the Public
- Have a Nice Day, Skills and Techniques for Maintaining a Safe Environment on Your Bus (NTI) (CD-ROM)
- Manager’s Advantage: Sexual Harassment is Bad Business
- Meetings that Work (Board Training by Cain Consulting Group) – NEW
- Negaholics: How to Handle Negativity in the Workplace
- Never A Dull Moment
- Preventing Sexual Harassment in the Workplace
- Problem Passengers/Challenging Situations (RTAP) (VHS) and (DVD)
- Projecting Positive Public Relations
- Recruiting and Retention: Surviving in an Age of Driver Turnover (Keller)
- Roles and Responsibilities of Transit Managers – Leading the Rural Transit Agency (RTAP) (VHS) and (DVD) – NEW
DEFENSIVE & SAFE DRIVING / CDL PREP
- Advanced Techniques for Special Education Bus Driving Safety (Coastal Training)
- Backing Safely (Coaching Systems) (DVD) – NEW
- CDL: Coach and Transit Bus Driver Pre-Trip Inspection Test (NSC)
- CDL: Coach and Transit Bus Driver Skills Test and Road Test (NSC)
- Coaching the Van Driver II (NSC) (VHS) and (DVD) – NEW
- Defensive Driving - A Crash Course (Coaching Systems) (DVD) – NEW
- Defensive Driving Course Self-Study Program (NSC) (VHS) and (DVD)
- Defensive Driving: 15-Passenger Vans (Coaching Systems) (VHS) and (DVD) – NEW
- Defensive and Safe Driving Procedures (Audio)
- Defensive Driving for School Bus Drivers (Coastal Training)
- Driven to Distraction (Coastal Training) – NEW
- Driven to Distraction II (Coastal Training) – NEW
- Driven to Extremes – The Myths and Realities of Aggressive Driving (NSC)
- Driver Training Program (MoDOT)
- Driver’s Education Program (multi-video series from White River AAA)
- Driving the Interstates
- Emotional Wreck (Coastal Training) (DVD) – NEW
- Hazard Perception, Driver Education Program (NCI Transportation Services)
- Introduction to Special Education Bus Driving Safety (Coastal Training)
- Low Visibility and Driving (Coaching Systems) (DVD) – NEW
- Michigan Small Bus Training Program
- Next Step Coaching, A Driver Safety Refresher (NSC) (VHS) – NEW
- Parking Safely (Coaching Systems) – NEW
- Passing Gear: CDL - Air Brakes (Audio)
- Passing Gear: CDL - Basic Knowledge (Audio)
- Passing Gear: CDL - Pre-Trip Inspection and Air Brakes (VHS)
- Passing Gear: CDL - Rules and Regulations (VHS)
- Reduce Your Risk: Violence on the Road (Coaching Systems) (DVD) – NEW
- Road Rage: How to Protect Yourself (NSC) (VHS) and (DVD)
- “Rollover” 09/04/02 (60 Minutes II)
- Safe Driving (Real Real Life Video Series, Coastal Training) – NEW
- Safe Winter Driving Considerations (Coaching Systems) (DVD) – NEW
- Safety Training and Rural Transit: START (RTAP) (DVD) – NEW
- SmartDriving+, Accident Prevention Training Program for Bus Operators (NTI)
- Special Transit and Rural Transit Safety: STARTS (RTAP) (VHS)
- Squeeze Play – Reducing Right-Hand Turn Accidents (NCI Transportation Services)
- Take Control… (Coaching Systems) (DVD) – NEW
- The Professional: CD-ROM Training Program for Bus Operators (NTI)
- Transporting Pre-Schoolers: Get a Head Start on Safety (Coaching Systems) (DVD) – NEW
DRUG & ALCOHOL EDUCATION
- America in Jeopardy: Drugs at Work
- DOT’s 10 Steps to Collection Site Security and Integrity (DVD) – NEW
- Drive Straight: Understanding the Effects, Indicators, and Consequences of Drug Abuse – Employee version and Supervisory version
- Drugs and Society: The True Cost to You (SAMHSA)
- FTA Drug and Alcohol Compliance Program Information CD
- Ice Age: Fighting the War on Meth
- It'll Never Happen to Me: Drinking and Driving Awareness
- NHTSA Impaired Driving Information Resources
- Night to Remember, A (DWI)
- None For The Road (DWI)
- Reasonable Suspicion Training for Supervisors (FTA)
- Recognizing Drug and Alcohol Abuse for Employees (DVD) – NEW
- What Everyone Should Know about Alcohol
- Substance Abuse Awareness in Rural Transit (RTAP) (Audio)
EMERGENCY PREPAREDNESS / EVACUATION
- Accident Management for the Professional Driver (NCI Transportation Services)
- Bus Emergency Procedures: Fire, Illness and Hold-Up
- Bus Evacuations for Special Ed (Coastal Training) (VHS) and (DVD) – NEW
- Emergency Procedures for Rural Transit Drivers (RTAP) (DVD)
- Evacuating the School Bus (Coaching Systems) (DVD) – NEW
- Evacuation Procedures for Special Transportation Vehicles
- Fire Safety and Extinguisher Usage
- Paratransit Driver Emergency Evacuation Procedures (VHS) and (DVD)
LIFTS AND TIE-DOWNS
- Commercial Lift Operation (Braun)
- Doing It Right (Sure-Lok)
- Driver’s Dream: QRT (Q’Straint)
- Lift Maintenance and Lubrication (Braun)
- Mobility Aid Securement and Occupant Restraint (Kinedyne)
- Public Use Wheelchair Lift Operation Video (Braun) (DVD) – NEW
- QRT Training Program (Q’Straint)
- Q’Straint Training Kit
- Ricon Advantage
- S-Series Lift Operational Video (Ricon) (DVD) – NEW
- Safe and Secure: Wheelchair Tie-Downs and Occupant Restraint Systems (Sure-Lok by Kinedyne)
- Safety and Securement of Equipment for Passengers with Disabilities (Project ACTION)
- Safety Techniques for Tying Down Wheelchairs (Coastal Training)
- Safety Zone (Ricon)
- Take a Minute for Safety: Wheelchair and Occupant Restraint System (Q'Straint)
MARKETING
- CASTA Promo
- Perspectives PSAs (APTA)
- Public Transit: Freedom for Everybody (UTA)
- West Virginia – Ride the Bus
PRE-TRIP INSPECTION / MAINTENANCE
- 10 Golden Rules of Preventive Maintenance (RTAP) (VHS) (DVD)
- Planning and Managing Vehicles - Maintenance Programs
- Pre-Trip Vehicle Inspection for Transit Buses
- Pre-Trip Vehicle Inspection for Small Vehicles
RISK MANAGEMENT / SECURITY / PUBLIC SAFETY
- Infectious Disease Awareness and Prevention – Instructor Package (NTI)
- Risk Management for Rural Transit Systems (RTAP) (VHS) and (DVD)
- System Security Awareness for Transit Employees (NTI)
- The Mark (NTI) (DVD)
- Transit Agency Security and Emergency Management Protective Measures (FTA)
- Warning Signs – System Security Awareness for Transit Employees (NTI) (DVD) and (VHS)
SEATBELTS / CAR SEATS / RAIL-GRADE CROSSING SAFETY
- Airbags: Today and Tomorrow (NHTSA)
- Airbags and Children (NHTSA)
- Are We There Yet? Traveling Safely with Children (Safe Kids)
- Byron’s Last Day (Teens and Rail-Grade Crossing Safety)
- Children in Crashes (NHTSA)
- Crash Dynamics for Training Programs (NHTSA)
- Die Hard… If You’re Dumb, Railroad Safety for Teens (Operation Lifesaver)
- Don’t Risk Your Child’s Life, Version VI – Crash Protection for Child Passengers (VHS)
- Don’t Risk Your Child’s Life, Version VII – Automotive Safety for Children in the 21st Century (DVD) – NEW
- LATCH: Lower Anchors & Tethers for Children (NHTSA)
- Mission Impossible: Operation Safe Walk (Pedestrian Safety)
- No Exit (Operation Lifesaver)
- Pedestrian Safety Toolkit (NHTSA)
- Preventing Disasters at the Crossing
- Protecting Your Newborn (Carseat training)
- Responsibility is Ours, The (Operation Lifesaver)
- Ride of Your Life (Seatbelt Safety)
- Roll Call: Highway-Rail Grade Crossing Safety (Operation Lifesaver)
- School Bus Driver In-Service (Railroad Crossing Safety) (DVD) and (VHS)
- Sly Fox and Birdie, Safety for Children Around Trains and Tracks! (Operation Lifesaver)
- Tracks are for Trains, Not for Kids (Operation Lifesaver)
- Unrestrained Motorists: The Cost to Your Community
- Your License or Your Life, Truck Safety at Railroad Crossings
PRINTED MATERIAL
- Americans with Disabilities Act: The Federal Transit Administration’s Letter of Findings and Compliance Assessment (Transit Cooperative Research Program / FTA)
- Bus Occupant Safety (TCRP)
- Case for Searches on Public Transportation, The (TCRP)
- Customer-Focused Transit (TCRP)
- Diversity Training Initiatives (TCRP)
- Effective Approaches to Meeting Rural Intercity Bus Transportation Needs (TCRP)
- Effective Practices to Reduce Bus Accidents (TCRP)
- Elements Needed to Create High Ridership Transit Systems (TCRP)
- Emergency Preparedness for Transit Terrorism (TCRP)
- Estimating the Benefits and Costs of Public Transit Projects: A Guidebook for Practitioners (TCRP)
- Federal and State Licensing and Other Safety Requirements for Commercial Motor Vehicle Operators and Equipment (TCRP)
- FMCSA Regulations as They Apply to FTA Section 5310/5311 Providers: A Handbook (TCRP)
- Frequently Asked Questions about Service Animals (Project ACTION)
- Guide to Public Transportation Security Resources (TCRP)
- Guidebook for Change and Innovation at Rural and Small Urban Transit Systems (TCRP)
- Guidebook for Developing a Transit Performance-Measurement System (TCRP)
- Guidebook for Developing and Sharing Transit Bus Maintenance Practices (TCRP)
- Guidebook for Developing Welfare-to-Work Transportation Services (TCRP)
- Guidebook for Evaluating, Selecting, and Implementing Suburban Transit Services (TCRP)
- Guidebook for Selecting Appropriate Technology Systems for Small Urban and Rural Public
- Impact of the Americans with Disabilities Act on Transit Operations (TCRP)
- Improving Pedestrian Safety at Unsignalized Crossings (TCRP)
- Improving Public Transit Options for Older Persons Volume 1: Handbook (TCRP)
- Improving Public Transit Options for Older Persons Volume 2: Final Report (TCRP)
- Integrating School Bus and Public Transportation Services in Non-Urban Communities (TCRP)
- Integration of Bicycles and Transit (TCRP)
- Maintenance Productivity Practices (TCRP)
- Management Toolkit for Rural and Small Urban Transportation Systems (TCRP)
- Marketing Ideas to Get You There (West Virginia Division of Public Transit)
- Monitoring Bus Maintenance Performance (TCRP)
- Part-Time Transit Operators: The Trends and Impacts (TCRP)
- Public Transit Board Governance Guidebook (TCRP)
- Public Transportation Security: Volume 1 – Communication of Threats: A Guide (TCRP)
- Public Transportation Security: Volume 4 – Intrusion Detection for Public Transportation Facilities Handbook (TCRP)
- Public Transportation Security: Volume 5 – Security-Related Customer Communications and Training for Public Transportation Providers (TCRP)
- Public Transportation Security: Volume 7 – Public Transportation Emergency Mobilization and Emergency Operations Guide (TCRP)
- Public Transportation Security: Volume 10 – Hazard and Security Plan Workshop: Instructor Guide (TCRP)
- Racial and Gender Diversity in State DOTs and Transit Agencies TCRP)
- Second Train Coming Warning Sign Demonstration Projects (TCRP)
- Simulator and Bus Safety: Guidelines for Acquiring and Using Transit Bus Operator Driving Simulators (TCRP)
- Toolkit for Rural Community Coordinated Transportation Services (TCRP)
- Training for Public Transportation Providers (TCRP)
- Transit Agency Participation in Medicaid Transportation Programs (TCRP)
- Transit Operator Health and Wellness Programs (TCRP)
- Transit Passengers and Civil Rights (TCRP)
- Transit Scheduling and Frequency (TCRP)
- Transportation on College and University Campuses (TCRP)
- Transportation Operators (TCRP)
- Use of Small Buses in Transit Service (TCRP)
- Using the Internet for Transit Training and Certification, including CD-ROM (TCRP)
- Workbook for Estimated Demand for Rural Passenger Transportation (TCRP)